Monday, June 7, 2010

Big News!!!!!

Aloha,




The Romance Specialists has recently under gone some major changes based upon client feedback! You spoke and we listened!



1. No more waiting for invoices - We now have an online form to pay instantly, 24/7 by credit card. Of course, you are still welcome to mail a check as well.



2. No more waiting for quotes - We now have complete pricing online and offer instant online quotes for most products and services!



3. Your Wedding. Your Way at Your Finger Tips 24/7 - We now have multiple online forms that brides can submit at anytime that will automatically be added to your wedding file including:



- Online Ceremony Request form so you can create your wedding ceremony your way with custom vows, requests and more!

- Online Flower & Decor customization form where you can tell us the exact flowers you want for your entire bridal party with options to upload pictures of your flowers

- Online Cake & Toasting customization form with options to upload pictures of your cake and make requests for paper plates, forks, napkins, flutes, serving set, etc...

- Online Timeline Customize form that allows you to create your own timeline from face to face meetings, hair & make-up, limo pick-up and more!

- Online Feedback form to tell us what you think about your wedding experience

- Online Change My Wedding Form that allows clients to ad, subtract or change details of their wedding.



The new online forms are part of an effort to convert completely to digital files which gives clients more control, flexibility and saves time while helping the environment!

No more guess work in random emails & voice mails! No more waiting for business hours to open or trying to figure out time zones! This puts brides and grooms in the drivers seat of their wedding 24/7 and the confidence of knowing that their information was submitted, received and added to their wedding.



4. Arches & Chairs - The Romance Specialists is now offering arches, chairs, and complete decor options.



5. Complete Ala Carte Options - Clients can purchase a standard package or do everything ala carte. As a general rule, packages are cheaper than Ala Carte but are less customizable.



6. Variety of Coordination Options - Clients can purchase the right amount of wedding planning & coordination that they need including no on-site coordinator, 1 coordinator, 2 coordinators and all day day of coordination including the reception



In addition to the forms, we will soon be sending out the long awaited revised "Aloha Packet" which will be a step by step guide to help walk clients through the entire wedding experience!
 
Your wedding is important to us and we want to do everything we can to ensure a positive experience.
 
As we transition over to the digital files and start working with the new forms we welcome your feedback. Please tell us what you think, what you like and don't like. The more we know, the better we can serve you!
 
We are excited about the changes ahead and hope you will give us the oppurtunity to explore them with you!

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Dawn Nash is the First Lady of Romance, online wedding advice columnist and founder of the award-winning wedding company The Romance Specialists. Website: www.TheRomanceSpecialists.com